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APPLAUSE

What Our Clients Say

"Donna Charpentier and her team are the REAL DEAL and we couldn't have sold our home without her. My fiancé and I had a very unique situation where we bought our first single family house which was gorgeous and seemingly had everything, except that we didn't realize how much we wanted to be right  downtown. We used another realtor buying the house and Donna was actually the seller's agent. After coming to the realization that we had buyer's remorse and wanted to sell, I contacted Donna instead of my previous agent because I trusted her much more and we didn't have the best experience with the previous agent. Donna actually encouraged us to reconsider it a tad longer and get adjusted because she remembered how much we loved the house when we purchased it very recently. This spoke volumes to me and reaffirmed how trustworthy Donna is. She could have easily jumped on the opportunity of another sale in an extremely short amount of time. After a couple months I reached back out to Donna and we quickly started the process to sell since our feelings didn't change; we appreciated her genuine demeanor. You can trust Donna. Not only is she trustworthy, but she's also extremely knowledgeable, organized, meticulous, and kind. She's prompt in her responses throughout the entire process and she takes the time to educate and to ensure that you're informed and understanding everything completely. When working with Donna, you quickly realize that you literally can sit back and just trust and know that everything is being taken care of. From listing our house to closing, everything was done extremely quickly (even being around Thanksgiving and Christmas holidays!) Initially it seemed crazy to close around that time but Donna made it happen, hustling even the day before Christmas Eve when we were away! We are super grateful for her and know very well that we could't have done it without her. Without hesitation, we'd recommend Donna to family and loved ones and we plan to work with her in the future. 5 stars to this A++ real estate agent."
-- Stephanie B.

"​I have worked with Donna Charpentier and her team now for two transactions, one for the purchase and then for the selling of my condo. In both instances, Donna not only handled each transaction with the utmost professionalism, she kept me informed every step of the way as I did not know much about the process. Her knowledge of the market, current standards and protocols put my mind at ease during the duration of these transactions. Finally, Donna's patience and accessibility throughout our entire business relationship was second to none. The Charpentier Team always took my call, day or night, and always responded to my emails or texts within minutes. If you are looking to buy or sell your property, Donna Charpentier and her team are the way to go."
-- Steve L.

"Donna was recommended to me and my wife by a friend and she helped us purchase our first home in Boston. Donna was extremely professional and a pleasure to work with. She listened to our needs, was very responsive, and never hesitated to let us know if she had concerns about a property we were considering. She's very knowledgeable about the Boston real estate market and it would be wise to heed her advice. We wouldn't hesitate to recommend her to others or work with her again in the future."
-- Mark F.

"I have used Donna twice now. Once to buy my condo in Boston and again when I sold it. She made the process so easy each time. She took care of every detail. I would highly recommend her as a realtor for buying or selling. She was the best!"
-- Deirdre M.

"Working with Donna is a wonderful experience! Over the years she has been both our selling agent and our buying agent. In both capacities she knew the ins-and-outs of the Greater Boston market and she advised us on what to anticipate at each step. Donna provided us guidance when we needed it and gave us room to discuss as a family. She is one of the most pleasant and organized people I have worked with, it is always a pleasure to work with her. She will always be our go-to realtor in MA!"
-- Susan M.

"Donna did the near-impossible. She was recommended to me by a colleague and did not disappoint. With just one day to find a Boston condo to purchase, in an extremely competitive and tight market, she pulled it off for my family. We went on a whirlwind tour of numerous neighborhoods in the city and quickly honed-in on a South End brownstone. Offers were due that day, and Donna dug into the comps to determine what the condo would likely sell for and crafted an appropriate offer. We beat out many other buyers and got the place we wanted. My daughter was stunned it came together so quickly and seamlessly. Since then, we have worked with Donna to find other properties in the city, and Donna pulls it off each time under our tight time constraints and specific requirements. She has also been helpful to us in redesigning our place in the South End so that when we sell it down the line we will get the best possible return on our investment. We highly recommend Donna!"
-- Martin V.

"Donna was great to work with! Being new to the Boston area, just starting a new job, and this being my first time purchasing a home, she really helped me through the process. She was very knowledgeable about South Boston and was able to answer any questions I had. She also put me in contact with a really great mortgage broker and lawyer to help with the process. We went on some marathon days looking at condos and she was very pleasant and easy through it all. Once I had found one, the communication was great and she was awesome during negotiation and closing. Couldn’t have done it without her! I will definitely be working with Donna for my next real estate transaction." 
-- Rich B.
 
"Donna has been my listing agent for my condo rental for many years. Donna has thorough knowledge of the market and works with me to find the suitable tenant. She is reliable, efficient, ethical & professional. She always returns calls, texts or emails promptly. She will go out of her way to get the deal done. She follows up on what she says she will accomplish. I highly recommend Donna and her team."
-- Patty E.

"Donna was wonderful to work with for both the purchase and sale of a condo. She is very knowledgeable about the market and worked extremely hard to ensure two smooth transactions in the span of just two weeks. I appreciated her guidance with all of the steps in the process, as well as her recommendations and contacts for inspection, financing, and even someone to handle small repairs. I would definitely recommend Donna if you are looking to buy or sell your home."
-- Kara B.

"As a first-time home buyer, having Donna as my agent was invaluable. It became clear to me after our first meeting that she was not just smart, but honest. She was immensely helpful – guiding me through the entire buying process, which turned out to be incredibly easy, thanks to her. She’s a wonderful person, and I would highly recommend her."
-- Kori G.

"I loved working with Donna Charpentier! When I was considering listing my condo, she came by and was completely prepared, honest, and she worked fast! Donna took all the stress out of listing and selling. I highly recommend working with Donna for buying and selling real estate transactions, as she is a true professional!"
-- Linda B.

"Donna Charpentier is the consummate professional: knowledgeable, insightful, calm, and kind to list just a few of her many attributes. She works hard and works smart. Other people in her profession instantly recognize Donna and from my experiences (3 sales/purchases total) they respect and enjoy her. Energetic, available, reasonable but tough when the situation calls for it. You can't go wrong with Donna Charpentier."
-- Maryanne G.

"We worked with Donna when we were selling our condo in South Boston, MA. Our neighbors worked with her before and their condo was sold in no time. Donna is very professional and knowledgeable. She is very easy to work with, on top of everything. She gave us great tips on how to get our condo ready for sale. Our condo was sold in 3 days! Great experience overall! I would definitely recommend her as your realtor!"
-- ​Dalia B.
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556 Tremont Street, ​Boston, MA 02118
​Mobile: 617.470.6603

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